Reference

What Our Terms Mean For You

Every transfer you send through bKash, Nagad or Rocket and every table you open from Dhaka or anywhere else in Bangladesh runs on the terms written below.

One account per personWallet name must matchEligibility by regionRounds settle at the providerChanges posted on this page
555er What Our Terms Mean For You
SECURITY AND DATA

Account Security Inside The Terms

Your account security is part of the terms, not a separate promise. We ask for a one-time code at login, tie the session to the device you used, and treat your wallet number as sensitive. Cookies here remember your language choice and keep you signed in; clearing them signs you out. Account and transaction records stay for as long as local rules require, then go. Ask us to correct your name, address or wallet details at any point — a support request is the route, and we log the change against your account.

Login codes and device checks

Every sign-in asks for a one-time code sent to your registered mobile. New devices trigger the same check, so a stolen password alone will not open your wallet or move a taka out of it.

Cookies and session data

Cookies keep you signed in and remember whether you read the lobby in English. Blocking them in your browser is your call, but the account screens may not load properly without them.

Records we retain

We hold trade records and account details while local rules require it, then clear them on a schedule. Deposit references from bKash, Nagad or Rocket stay on your history so a dispute can be traced later.

Requesting a change

Name, address and wallet number can be corrected through support with a matching document. You cannot edit them in the profile screen yourself, which keeps someone holding your phone from rewriting your payout details.

ASK US DIRECTLY

Where To Raise A Terms Question

Questions about a clause, a held withdrawal or a wallet name mismatch all land with the same team. Open live chat from the help button inside your account and keep the bKash, Nagad or Rocket transaction ID ready, because that reference is what lets us trace a transfer instead of guessing. Anything that needs a written trail, such as a dispute over a settled round, is better sent by email from the address registered on your profile. You reach a person who can open the account and act, not a canned reply.

Live chat inside the lobby Tap the help button on any screen and a chat window opens with your account already attached. Have the wallet name and transfer ID ready so the first reply can actually solve the problem.
Email for a written trail Use the address registered on your profile so we can match the message to your account. Disputes about a settled round, a closed account or a clause you disagree with belong here rather than in chat.
Wallet name mismatches If a bKash, Nagad or Rocket deposit has not reached your wallet, send the transaction ID and the sender number. We check it against your profile name and tell you what needs changing.

The Terms Questions You Ask Us

Most terms questions we get in chat are about names, wallets and what happens after a round settles. The six below cover those. If your situation isn't here, message the team with your account number and we will point you to the clause that applies. Nothing on this page replaces the clause itself — treat these answers as a pointer, then read the section they name.

Yes. Ticking the box at sign-up is your acceptance, and it is dated against your account. Without it we cannot let you hold a wallet or move money through bKash, Nagad or Rocket.

The deposit is held rather than credited. Send the transaction ID and the sender number through chat, and we will check it against your profile name before releasing it to your wallet.

No. One person, one account, one wallet. Duplicate accounts are closed and any balance is handled under the same clause, so if you have forgotten a login, ask support to help you recover it instead.

Raise it in chat or by email from your registered address and attach a document that shows the correct name or address. We update the record, log the change, and confirm once it is done.

Each title adds provider rules alongside our terms: how a hand is dealt in Baccarat Golden, how a crash round in Crash Limitless ends. Where the two meet, the provider's settlement stands.

From the date shown on the updated page. We post material changes before that date, and carrying on with your wallet afterwards counts as acceptance. If you disagree, close the account before it takes effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.